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Home ShipShop Protection
Is it mandatory to add ShipShop Protection to my parcels?
4 Out of 5 Found HelpfulAdding ShipShop protection is completely your choice, but we highly recommend you do.
What to do if I lost my package in transit, but I did not have ShipShop protection?
2 Out of 5 Found HelpfulAt ShipShop we try out best to deliver all the packages to the final destination. If you lost you package without ShipShop protection in an unfortunate event we might not be able to reimburse in most cases. If you lost your package, please get in touch with us to resolve the issue immediately.
Read MoreCan I add ShipShop protection if I have already purchased the shipping label?
1 Out of 5 Found HelpfulShipShop protection should be added before you purchase a shipping label and we are unable to add it a later stage. The only thing you can do is void the existing shipping label and create a new one with ShipShop protection added to it.
To submit a claim for your shipment, please provide the following details: - Shipment ID: Found on the Shipments tab of the specific order, located in the upper right corner of the page. - Claim Type: Please select whether the claim is for Lost or Damaged items. - Supporting Invoice: Please provide a commercial invoice from your store/selli...
Read MoreWhat are the terms and conditions of ShipShop Protection?
2 Out of 6 Found Helpful-For Canadian and US orders, the first $100 CAD is shipped at a rate of $0.39. International orders incur a shipping fee of $0.99 for the first $100 CAD.- $1.49 on orders of $100 CAD and above.- Up to $300 CAD of protection.- ShipShop Protection is only valid for shipments with postage purchased through ShipShop. This does not apply to postag...
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